Security Service Installation Technician

Vipond Employment Opportunity – Security Technician

Location: Moncton, NB

Job Type: Full Time

Reports To: Darrell Turple, Branch Manager

About us- Why join Atlantic Alarm? 

Atlantic Alarm and Sound is a growing Commercial Security Systems Integrator and Service provider in Moncton NB. Powered by Vipond Inc. and APi Group, we have the qualities of a small business where everyone makes a difference and as part of a large public company, we have the financial resources to compete in today's market and reward our employees as such.

Due to continued growth, we are seeking a technician to help support our team. The right candidate will have experience with installation, service, and programming of security integrated systems such as CCTV, Access Control, Intrusion Alarms and more.

Joining our team means being part of a leading provider of fire safety and security solutions, with opportunities for growth and advancement.

Role Summary:

Our Moncton office is looking for a Security Technician to join the team. The main duties of this role are to carry out verification's, inspections, repairs and maintenance of security systems installed at our customers’ sites. On-call rotation would also be expected of the individual. In addition, the successful candidate will be responsible for the maintenance of various systems.

Key Job Responsibilities:

• Communicate with the customer and determine the nature of the problem or trouble with the security system
• Independently perform quality work and recommend improvements to ensure that customer satisfaction is met
• Test and commission security systems to ensure that building occupancy can be taken
• Complete various reports and documents related to the work performed

Job Qualifications and Requirements:

• Minimum of 2 years of experience with service and installation of security products is preferred
• Experience with IP and cloud-hosted systems is preferred
• Electrical installation background is a plus
• Excellent oral and written communication skills in English
• Possess a valid Provincial Driver’s License

More about the position:

• General knowledge of and use of hand tools
• Excellent problem solving skills
• Highly organized and able to work under pressure
• Adaptable to changing environments
• Strong interpersonal skills and effective at building relationships - with a demonstrated client service orientation
• Self-motivated with a genuinely positive outlook

What Vipond offers you

• Competitive compensation
• Employee Stock Purchase Program
• Diverse Workforce. Vipond has a great company culture and is an equal opportunity employer
• Be part of a winning organization
• Opportunities to advance your career
• Work in a specialized, essential and rapidly growing life safety industry
• Comprehensive health and dental benefits package
• Defined Contribution Pension plan
• Employee Discounts
• Learning and Development opportunities
• Reward and Recognition Program
• Safe and secure work environment
• Supporting company culture
• Employee Profit Sharing Plan
• Company Vehicle & Fuel Card

Background Check Requirements: 

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions: 

• Criminal Background Check 
• Reference Check 

We thank all applicants for their interest however, only those candidates selected for an interview will be contacted. 

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.