IFP - Administrative Assistant

PROVIDING RIGHT SOLUTIONS FOR ALL FIRE PROTECTION NEEDS SINCE 1990. 

International Fire Protection (IFP) is an Alabama-based values driven fire suppression company. We have charted our history and legacy on our purpose of building meaningful relationships while making the world a safer place. Therefore, LIFE SAFETY IS OUR BUSINESS, as such, we promise to be the trusted leader in fire protection, delivering the highest quality life safety solutions with commitment to customer satisfaction and operational excellence. 

JOB DESCRIPTION:

Administrative Assistant 

Office assistant needed for construction company. Ideal applicant will be friendly, reliable, punctual, and can multitask in a fast-paced environment with minimal supervision. Should have excellent communication skills and be able to assist customers in professional and courteous manner. Will also support office manager and team as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Answers office phone and gives information to callers or transfers calls to appropriate individuals.
• Responsible for collections for each account; applies standard due diligence practice to collect monies owed and maintains collections notes in accounting system.
• Reconciles credit card payments.
• Accurately prepares and invoices service and inspection customers per the requirements of the job and the customer to ensure the customers preferred billing procedures are followed. May possibly include credit and rebills, if necessary.
• Assists assigned Department with job creation, service proposals, inspection contract renewals and scheduling.
• Performs other administrative duties and special projects, as assigned.

QUALIFICATIONS:

• Requires exceptional oral, telephone and written communication skills and organizational and time management skills.
• Ability to work efficiently despite numerous interruptions.
• Excellent customer service skills and ability to be on the phone and computer consistently throughout the day.
• Moderate to advanced computer skills with proficiency in Microsoft Office and Adobe.
• Must have exceptional accuracy and attention to detail.
• Ability to self-manage and work independently with little supervision.
• Must be flexible, motivated and demonstrate the ability to work in a team environment.
• Ability and desire to take on additional responsibilities and advance quickly within the position.

EDUCATION and/or EXPERIENCE:

• High school diploma/GED required; Associate’s degree preferred
• Previous experience in an office/administrative setting
• Moderate to advanced computer skills, including use of a computer operated phone system
• Familiar with Microsoft Office products
• Previous experience with contracts a plus but not required.

CERTIFICATES, LICENSES, REGISTRATIONS:

• None required
• Notary Public a plus but not required

PHYSICAL DEMANDS and WORK ENVIRONMENT:

• Office environment with moderate noise levels
• Mostly sedentary role with the need to move about the office to copy, scan and fax
• May require light lifting of storage boxes and packages to be mailed
• Ability to be on the phone and computer consistently throughout the day

Compensation & Benefits: 

This role will be based out of our Austell, GA branch. This position is eligible for annual bonus and profit sharing based on company performance in addition to other benefits that support the total well-being of you and your family. Some benefits include: 

• Comprehensive Insurance coverage, Medical, Dental, Vision, and more 
• Wellness Program 
• 401K with employer match 
• Discounted company stock (Employee Stock Purchase Plan) 
• Profit Sharing 
• Generous paid time off 
• Growth opportunities through company sponsored leadership development courses and training  

This position is not eligible for sponsorship. 

EEOO 

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check. 

IFP is an equal opportunity employer and does not discriminate on the basis of religion, disability, protected veteran status, age, sex, race, color, national origin, or any other characteristic protected by law. 

IFP complies with federal and state disability laws and will make reasonable accommodations for applicants and qualified employees with disabilities.   

If you wish to request reasonable accommodations to participate in the job application or interview process, please contact TAsupport@apigroupinc.us.